Online reviews are a great resource for tapping customer feedback. It's easy to add products and review sites any time through Loop.
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Click on the navigation bar, and select the Collect tab.
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Click Online Reviews button.
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Search for products and the online review sites you'd like to monitor for feedback.
- Note you can only add new product online reviews here. Visit the manage page to update existing product subscriptions.
- Feedback is estimated based on the most recent 24 months of reviews from the sites and products selected.
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Click Add Feedback.
- This will add the actual feedback volume to your Loop account. Depending on the volume of online reviews added, this process may take several minutes.
- New reviews will be added as they become available, until the channel is deleted.
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