Analyze feedback by channel to see where conversations are happening about your products.
- Click on the top left of the navigation bar.
- Select the Overview tab.
- Review the Feedback by Channel chart.
- Hover over the chart to highlight and view underlying data: # feedback, % total feedback.
- Click to view the verbatim feedback by channel on the Review Feedback page
- Loop listens for feedback about your products across channels. We start with online reviews, and then allow you to connect to your own data sources, such as Loop surveys, file uploads (generic CSVs and NPS surveys), and support tickets.
- Loop measures channels by the amount of feedback associated.