The first step of any listening is to collect feedback. Loop listens for feedback about your products based on the channels you select, from online review to support tickets and more. The more feedback you integrate, the more insights you will discover. The best way to get started is to connect Loop to one of our pre-built data integrations.
You can connect to customer feedback channels using our standard point-and-click integrations, use Zapier, or connect directly to our API.
- Navigate to the feedback collection page in Loop.
- Select the feedback channel you would like to integrate with.
- Your data will be automatically cleaned, tagged with topics, and integrated into Loop.
Check out these articles for additional information on how to manage and integrate a specific channel:
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