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  1. LoopVOC
  2. Using Loop

Using Loop

Add and manage feedback integrations

  • Integrating your Salesforce data
  • Integrate your feedback data in Loop
  • Integrating your Zendesk data
  • Collect feedback from online reviews
  • Collect feedback with Loop surveys
  • Upload feedback with a CSV
See all 8 articles

Analyze feedback trends

  • Competitive Benchmarking
  • Adding Competitors for Benchmarking in Loop
  • Overview Metrics
  • Feedback by Topic
  • Feedback by Channel
  • Feedback Over Time
See all 9 articles

Review and manage feedback

  • Review feedback
  • Tag feedback
  • View full feedback

Track actions to address feedback trends

  • Create actions
  • Review action plan
  • Manage actions
  • Analyze action impact
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